Time zone change detected

Please select the time zone you are currently in:

There are no canceled or postponed events with enabled refunds at this time.

Select the event for which you want a refund:

Ticket code


Required field

In order to get a refund for your purchased tickets, please go to your Entrio account at My tickets, sign in with the same login information you purchased tickets with, and find the order you want to refund. Next to the order number, click the "Request a refund" button and follow the further instructions.

In order to make a refund, we need some basic information about the tickets you want the refund for:

Bank account for a refund

IBAN - the entered data is incorrect (eg you must enter the prefix BA39 before the account number). Please check again.
Required field
Required field
Required field
Required field
Required field
Required field
Required field E-mail is not in the valid format

Tickets from the same order for which you want a refund:

Ticket {{$index+1}}

Ticket code is invalid or already refunded
The Ticket code field must be at least 12 characters in length. The Ticket code field can not exceed 20 characters in length. Required field
Required field

Note


Required field

In order for this website to function properly and to improve your user experience, we use cookies. For more information, please see the Use of Cookies.

  • Necessary cookies enable basic functionality. Without these cookies, the website cannot function properly, and you can disable them by changing your browser settings.

  • Analytical cookies help us improve the website by collecting and analyzing data about its usage.

  • We use marketing cookies to increase the relevance of the ads you receive.